Roadside Assist

Roadside Assist

Porsche piece of mind - 24 hours a day, 365 days a year

In combination with the Pre-owned Porsche Warranty, you will also benefit from our exclusive Porsche Assistance mobility Guarantee. It is your guarantee for fast assistance, adapted to your requirements - 24 hours a day, 365 days a year - wherever your Porsche may be*.

The Porsche Assistance for pre-owned Porsche vehicles includes the following services, among others:

1. Breakdown and accident assistance
Breakdown assistance at the scene of the incident (e.g. battery failure, lack of fuel, keys locked in vehicle).

2. Assistance and recovery
Recovery and towing of the vehicle to the nearest Official Porsche Centre following a breakdown. The cost to install a new tyre on to the wheel or the second service call to return a repair tyre to the disabled vehicle are not part of the Porsche 24-hour Roadside Assistance program.

3. Vehicle Storage
Assumption of the costs for vehicle storage (until repair or return transportation).

4. Vehicle key service
Organisation and dispatch of spare key in case of loss during travel (limit to the value of $150).

5. Hire car
Provision of a hire car for up to 5 days in case the vehicle cannot be restored to a roadworthy condition within 24 hours.

6. Overnight hotel accommodation
If the vehicle cannot be restored to a roadworthy condition after a breakdown, hotel accommodation is paid for 1 night and taxi or public transport expenses are reimbursed (limit to the value of $150).

Should you require any assistance, at any time, simply dial:

Porsche Roadside Assist 24 hour
P: 1800 659 911

*Exclusions: vehicles over 3 tonnes, bogged vehicles, unregistered vehicles, caravans and trailers, vehicles in remote locations and not accessible by 4WD, vehicles driven on race tracks. i.e. Club events and track days.


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